Shipping policy

Delivery time is normally 2-4 working days, calculated from the day after you place your order, provided we have the item in stock. Once the product has left our warehouse, the delivery responsibility passes to the shipping companies that deliver your order within the set time. Dobikids cannot provide a delivery guarantee for goods that are not in stock at the time of ordering or for goods that have left our warehouse. This means that the total delivery time before the goods reach you can be longer than what is stated as normal for the chosen shipping method if the carrier himself causes a delay.

As we have several warehouses, your order may be sent in several deliveries. Parts of your order can thus be sent from one warehouse, and remaining parts from another. If your order is sent from different warehouses, we try to ensure that all goods are delivered at about the same time. Once we have sent your order, you will receive a delivery confirmation with package number to your e-mail address. If your package is sent with several deliveries, you will also receive several delivery confirmations. You can use the package number to track your delivery at Postnord.