Privacy policy
- When do we process personal data?
When you visit our website, shop with us, subscribe to the newsletter, or contact our customer service, we need to collect and process your personal information. We collect this information to be able to offer the service and functionality that is expected and to be able to fulfill our part of e.g. a purchase agreement.
- What personal data do we process?
Our data policy means that we save and handle as little of your data as possible. This means that we only use the information that is necessary to process your order and maintain communication with you.
Personal information we collect for you as a customer is the following:
- Name
- Address (delivery and billing address)
- Email address
- Phone number
- Customer number
- Purchase history
- IP address and information about the use of the website
- Personal information that you enter when contacting Axkid, e.g. with customer service or via My pages
In order to be able to process your order completely, we hand over your information to our partners, e.g. PostNord. We also collect your address information from third party address update services.
When you visit our website, we save the following information for administrative and technical reasons: type and version of browser used, date and time of the visit and your IP address. This information is anonymised and used for our statistics and for us to be able to improve our internet and online service. The anonymised information is separated from your personal information, stored in a secure system and can not be linked to a specific person. This means that your personal information always remains protected.